Frequently Asked Questions
Everything you need to know about your InnerBuddies experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Simply click the 'Size Chart' link to see measurements in both inches and centimeters. If you are between sizes, we recommend sizing up for a more relaxed fit.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days. Tracking information is sent via email as soon as your package departs.
What materials do you use in your clothing?
InnerBuddies prioritizes comfort and sustainability. Most of our collections are crafted from organic cotton, recycled polyester, and eco-friendly modal blends to ensure a soft feel against your skin.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery dates are calculated at checkout based on your specific location and local customs regulations.
How should I care for my InnerBuddies garments?
To maintain the longevity of your items, we recommend machine washing on a cold, gentle cycle with similar colors and air drying. Avoid using bleach or high-heat tumble drying to prevent shrinkage.